The NICE Actimize Advantage

Consumers have shifted their focus, creating service gaps and silos Self-service never solves my problem. It's annoying. Web & Mobile A They don't feel like one company. Every topic and every channel is a siloed experience. Chrome G Google Messaging Safari Bing Company app y! Yahoo ! My time is wasted trying to find the right content WhatsApp FB Messenger WeChat Google Business Messages Social Apple Business Chat In-App Messaging SMS RCS Voice in LinkedIn Twitter f Facebook ! I cannot find service on my channel of choice ! It's very frustrating to repeat myself and start over when switching channels or agents NICE

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