Investor Presentaiton
URGEN
FOREWORD | Message from the CEO
We acquired 12 units in 2021, all of which have been completed*: Antônio
Afonso (Jacareí/SP), Central de Guaianases (São Paulo/SP), Balbino (Rio de
Janeiro/RJ), América Mauá (Mauá/SP), Serra Mayor (São Paulo/SP), Biocor
(Belo Horizonte/MG), Proncor (Campo Grande/ MS), Santa Emília (Feira de
Santana/ BA), OrthoService (São José dos Campos/SP), Nossa Senhora das
Neves and Clim Hospital (João Pessoa/PB) and Novo Atibaia (Atibaia/SP).
(*) units are listed in chronological order of acquisition completion.
FIGHTING COVID-19
1,300
beds opened
to SUS
R$300,000
donated in equipment,
infrastructure and services
donations represent
48%
of Rede D'Or São
Luiz's profits
Psychological support,
structure and inputs
adequate to our almost
70,000
employees
hnsn
Front HNSN, João Pessoas (PB)
In number of hospitals, we reached 64
units (own and in operation) and other 3
units under management. We are present
in 11 states and the Federal District.
Given such significant growth, it is
important to emphasize our commitment
to environmental, social and governance
(ESG) matters as part of our long-
term strategic plan, geared towards
the sustainability of our business, the
industry as well as the country.
In this sense, we devoted considerable
efforts to fighting Covid-19. In addition to
providing high-quality services to hundreds
of thousands of patients, we sponsored
the opening of more than 1,300 beds to
Brazilian public health system (SUS) and
donated over R$300 million in equipment,
infrastructure and services.
For comparison purposes, we are among
the 10 Brazilian companies that donated
the most in absolute terms and the one
with the largest donation compared
to its profit (48% of the total). At the
same time, we channeled our efforts to
provide mental health support, adequate
infrastructure and supplies to our almost
70,000 employees, who fought this
battle with courage and competence.
We increased our investments in
scientific research through the D'Or
Institute for Research and Education,
which has more than 1.7 thousand
studies published internationally
and is one of Brazil's leaders in the
development of research in neurology,
oncology and cardiology, among others.
Regarding investments in environmental
protection, we continued the transition to
clean energies, with significant efficiency
gains. We currently have 32 hospitals
that purchases their energy from the
Wholesale Energy Market, which means
a little less than half of our units. During
2022, we will make the transition of four
more hospital units. At the same time, we
are also taking stock of our greenhouse
gas emissions at 78 business units, which
means 78% of our hospitals, making them
publicly available. By the end of 2020,
we became signatories of UN's Global
Compact, contributing to achieve the
Sustainable Development Goals (SDG).
Another important step was committing
to the Race to Zero campaign, which
aims to zero net greenhouse gas
emissions by 2050.
It is crucial to emphasize that we
continue to make progress with our
hospital's accreditations, as a way to
ensure safety and the progress of our
service quality. In 2021, we received eight
new certifications (Bangu, Real D'Or,
Ribeirão Pires, São Carlos and Samer
11 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021
1.Acquisitions completed in early 2022, not included.
12View entire presentation