Investor Presentaiton
2P
Comprehensive and Integrated Service Offering (One-Stop-Shop)
2P has strong digital capabilities and scale, offering integrated and tailored solutions, whilst being agile in meeting the changing demands of customers
Tailored Solutions for corporate clients making 2P a one-stop-shop for its customers
2P
customer experience
systems
CX
Al Chat Bot
O&M
يمامة
Tamamak
Curative
maintenance
Preventive
maintenance
Technical solutions
Yamamah
dynatrace
KPIs in 1Q2023
Customer Experience
("CX")
34 Contracts
SW Exclusive
Selling Rights
Operate IT systems
Managed IT
services
Operation & Maintenance
("O&M")
94 Contracts
SWD
Wesal
الواصل
Tarasul
Internet service
provider
Software Development
("SWD")
83 Contracts
+125 MN Calls answered(2)
3 Minutes Average call
duration
92% Customers satisfaction
24/7 Support
SAR 855 K Revenue per
contract (1)
+890 On-ground engineers
SAR 941 K Revenue per
contract(1)
+13 SWD Solutions
80% customer retention
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