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Investor Presentaiton

Deutsche Post DHL DHL Express: 2020 key numbers and 2021 outlook Continued B2C growth, B2B recovering Group TDI Shipments/Day in thousands 1,100 +17.3% 1,290 1,009 +8.7% 1,097 Q4 2019 Q4 2020 FY 2019 FY 2020 EBIT in €m 2,039 EBIT Margin 2,751 14.4% 11.9% FY 2019 FY 2020 FY 2019 FY 2020 2021 topline drivers: ■ B2C volumes expected to continue to grow from higher 2020 base - growth rate expected to normalize in course of the year ■ B2B volume back to growth in Q4, expect gradual B2B recovery to continue in line with global trade/GDP trend INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MARCH 2021 2021 Management focus & outlook: ■ Further gradual capacity extension to cater for expected continued growth ■ Yield increases and optimization based on well established mechanisms ☐ Expect Express to deliver EBIT growth on top of 2020 record results 29
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