2022 Highlights and ESG Progress

DCB Digital Consumer Bank Highlights We expanded our value proposition further with new commercial alliances, leasing, subscription and BNPL services Significant market share gains as new lending (+10% YoY) clearly outperformed a shrinking market Revenue growth (leasing and fees) more than absorbed negative sensitivity to rate rises and new TLTRO conditions Costs grew well below inflation (-6% in real terms), absorbing transformational projects • Credit quality remains solid; NPL down to 2.06% and CoR remained low at 0.45% New lending Key data and P&L Loans Customer Funds €52bn +10% €125bn +9% €62bn +7% Efficiency 46.7% -0.4pp COR 0.45% Obps ROTE¹ 14.4% +1.3pp P&L* NII Q4'22 % Q3'22 2022 % 2021 % 2021² 990 -0.2 4,022 -0.5 -0.5 Net fee income 215 5.4 843 2.8 2.7 Total revenue 1,382 5.6 5,269 3.2 3.3 Operating expenses -609 1.6 -2,462 2.4 2.4 Net operating income LLPS 773 9.0 2,807 3.9 4.2 -115 -18.4 -544 3.1 3.2 Underlying att. profit 400 19.2 1,308 11.7 12.4 (*) € mn and % change in constant euros. Santander Note: 2022 data and YoY changes (loans and customer funds in constant euros). (1) Adjusted RoTES: adjusted based on Group's deployed capital calculated as contribution of RWAs at 12%. Using tangible equity, ROTE is 13.7%. (2) % change in current euros. 44

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