Recent Acquisition of Code Bleu slide image

Recent Acquisition of Code Bleu

BUSINESS PROCESS SERVICE DELIVERY AND REVENUE GENERATION PROCESS AUTOMATION TO MAXIMIZE BUSINESS CYCLE EFFICIENCY 500 customers wait time < 30 seconds confirmation time <5 mins average assignment 8 hours receivables 30-60 days Customer request Calls communication center with a service request Request received Request is confirmed and processed on the platform Request pushed Qualifications, calendar and location specific request is pushed in database and work assignment is confimed Arrives at location Work assignment starts at arrival on location and is confirmed with mobile app Service Is provided Service performed as requested Leaves location Assignment logbook entry is generated when resource leaves location Automatic billing Based on assignment logbook entry with link to payroll system Analytics Platform keeps track of every communications, assignments and performance metrics PREMIER HEALTH OF AMERICA CONFIDENTIAL - NOT FOR DISTRIBUTION 13
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