Recent Acquisition of Code Bleu
BUSINESS PROCESS
SERVICE DELIVERY AND REVENUE GENERATION
PROCESS AUTOMATION TO MAXIMIZE BUSINESS CYCLE EFFICIENCY
500
customers
wait time
< 30 seconds
confirmation
time <5 mins
average
assignment
8 hours
receivables
30-60 days
Customer
request
Calls
communication
center with a
service request
Request
received
Request
is confirmed
and processed
on the platform
Request
pushed
Qualifications,
calendar and
location specific
request is pushed
in database and
work assignment
is confimed
Arrives at
location
Work assignment
starts at arrival
on location and
is confirmed with
mobile app
Service Is
provided
Service performed
as requested
Leaves
location
Assignment logbook
entry is generated
when resource
leaves location
Automatic
billing
Based on
assignment
logbook entry
with link
to payroll system
Analytics
Platform keeps
track of every
communications,
assignments and
performance metrics
PREMIER
HEALTH
OF AMERICA
CONFIDENTIAL - NOT FOR DISTRIBUTION
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