Investor Presentaiton
Key performance indicators.
Key performance indicators assist the department to assess and monitor achievement of the outcomes outlined in the Outcome Based Management Framework (see Table 18).
Table 18: Key performance indicators reported by the Department of Health
WA health system
desired outcomes
Outcome 2
Prevention, health
promotion and aged
and continuing care
services that help Western
Australians to live healthy
and safe lives
Outcome 3
Strategic leadership,
planning and support
services that enable a safe,
high quality and sustainable
WA health system
Measuring effectiveness
Key performance indicators
1. Percentage of transition care clients
whose functional ability was either
maintained or improved during their
utilisation of the Transition Care
Program
2. Percentage of people accessing
specialist community-based palliative
care who are supported to die at home
3. Potential years of life lost for selected
common causes of premature death:
(a) Lung cancer; (b) Ischaemic heart
disease; (c) Malignant skin cancers;
(d) Breast cancer; (e) Bowel cancer
4. Percentage of fully immunised children:
(a) 12 months; (b) 2 years; (c) 5 years
5. Percentage of 15 year olds in
Western Australia that completed their
HPV vaccination series
6. Response times for emergency road-
based ambulance services (Percentage
of priority 1 calls attended to within
15 minutes in the metropolitan area)
7. Proportion of stakeholders who
indicate the Department of Health to
be meeting or exceeding expectations
of the delivery of system manager
functions
Services
5. Aged and
continuing
care services
6. Public and
community
health
services
10. Health system
management -
policy and
corporate
services
Measuring efficiency
Key performance indicators
Aged and continuing services
1. Average cost of a transition care day provided by contracted
non-government organisations/service providers
2. Average cost per home-based hospital day of care and occasion
of service
3. Average cost per day of care for non-acute admitted continuing
care
4. Average cost to support patients who suffer specific chronic
illness and other clients who require continuing care
Palliative and cancer care services
5. Average cost per client receiving contracted palliative care
services
Public health services
6. Cost per person of providing preventative interventions, health
promotion and health protection activities that reduce the
incidence of disease or injury
Patient transport services
7. Cost per trip for road-based ambulance services, based on the
total accrued costs of these services for the total number of trips
Policy services
8. Average cost of public health regulatory services per head of
population
9. Average cost for the Department of Health to undertake system
manager functions per health service provider full time equivalent
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Significant issues Report on operations Agency performance ⚫Operational disclosures Key performance indicators •⚫ Financial disclosures and compliance • AppendixView entire presentation