Investor Presentation Q3 2021

Operating expenses 32.0 31.8 41.5 Cost to Income Ratio (%) Highlights Income Expenses Risk Capital Liquidity Macro Divisional 35.3 34.0 - 30.3 33.8 32.6 33.1 Q3 20 Q4 20 Q1 21 CI Ratio (YTD) CI Ratio (QTD) Q2 21 Operating expenses trends (USD mn) Guidance Q3 21 +8% 558 +3% 533 509 516 493 140 112 Other Cost 97 116 107 IT & Commun. 42 34 40 41 41 67 68 63 65 65 Dep. & Amort. Key Highlights Q3-21 expenses up 8% y-o-y and 3% q-o-q Higher staff cost on incentives related to strong retail growth Operating expenses up as business recovers Continued investment in digital platform Cost to income ratio supported by positive income momentum - Q3-21 CI ratio improved to 34.0% due to higher income - YTD CI ratio will finish the year within 35% guidance Operating expenses composition (%) Breakdown as at Q3-21 YTD Dep. & Amort. 12% 294 309 290 304 315 Staff Cost Staff 58% Q3 20 Q4 20 Q1 21 Q2 21 Q3 21 Other 11% IT 4% Occupancy 4% Equip. & Supp. 3% Commun. 3% Service & Legal... Marketing 2% 18

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