Investor Presentaiton

Huge opportunities across business segments Visa processing Growth in outsourcing of visa application worldwide 22% 31% 50% Citizen services BLS INTERNATIONAL Outsourced Global Most services offered by governments to consumers are still only semi-automated with a low penetration of cutting-edge technologies Outsourcing to a specialized partner reduces delivery time, increases efficiency. Win-win proposition for the government both from cost point and service quality point 78% ■In-house 69% 50% 2010 2018 2025e Majority of the market still managed in-house by embassies - growth opportunity is immense Niche industry with high entry barriers - established players like BLS at advantage to tap renewals Significant opportunities and high growth potential helping increase market share gains India Government is leveraging solutions & services from specialist providers to realize the vision of Digital India At both center and state levels, initiatives are being undertaken to promote the Digital India model for rendering public services effectively. 14

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