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Investor Presentaiton

Consumption/employment provide support for demand Retail Sales MoM s.a. 170.00 160.00 150.00 140.00 130.00 120.00 110.00 100.00 90.00 Source: IBGE Jan-00 00-inг Jan-01 40–ՈՐ Jan-02- Jul-02 Jan-03 Jul-03 Jan-04 Jul-04 Jan-05 Jul-05 Jan-06 Jul-06 Jan-07 Jul-07 Jan-08- Monthly Unemployment Rates 14 13 12 11 10 9 8 7 - 80-IՈՐ Jan-09- 6 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Source: IBGE -60-inc Demand Holding Firm Real income (+19% in the last 4 years) protected by falling inflation; There have been neither bubbles nor wealth destruction, so households have been protected; 2009: Unemployment peaked in April; net formal job creation returned to positive since February; Average unemployment for 2009 was 8.1%, only +0.2% from 2008's 7.9%; 2004 2006 2008 2009 Companies and unions promoted agreements in order to preserve jobs in exchange of less hours worked; -o-2010 Confidence indexes have already reverted to the upside, and are gaining momentum. 7
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