Investor Presentaiton

ANNUAL REPORT 2020 Speak Up Procedure in FrieslandCampina WAMCO Nigeria PLC FrieslandCampina WAMCO: A Learning Organization The Company is committed to maintaining an ethical business environment through its whistleblowing process referred to as "Speak Up". Speak Up encourages employees and related third parties to speak up against malpractices and compromises on the fundamental Code of Business Conduct, Ethics and Culture of FrieslandCampina otherwise known as "Compass." The Company has a comprehensive Speak Up procedure which is comprised of a Speak Up Investigation Committee, Local Trusted Representatives and all employees and stakeholders are well informed of this process. Speak Up related issues can be reported through different channels such as an email or phone call to the Corporate Manager on Business Conduct, Local Trusted Representatives (nominated individuals within the business who act in that capacity), the Speak Up phone or the web service. Speak Up reports can be made anonymously and all anonymous reports made are kept confidential and employees are encouraged to demonstrate utmost good faith in the use of the Speak Up process. When a Speak Up case is reported, the Local Trusted Representatives will determine if the reported case violates a principle of Compass. If it is determined that there is a violation of Compass, then the report will be forwarded to the Investigation Committee. Speak Up! When you have a question or concern that something is not in line with our Compass. The Investigation Committee will deliberate on the merits of the case. Depending on the circumstances of the report, the involved person(s) would be informed of the allegations and asked to present their side of the case. The Complainant will be kept anonymous. If at the end of the investigation, it is determined that the concern reported has been justified, the Investigation Committee presents its report of the investigation with a recommendation to the Speak Up Committee, which determines the disciplinary action to be meted on the indicted employee or related third party. Subsequently, the Investigation Committee facilitates and monitors the execution of the disciplinary measures while a report on the outcome of the investigation is presented to the person who reported the violation. If at the end of the investigation, the report is found not to have merit, the Complainant will not face disciplinary measures unless the investigation shows that the report was made in bad faith. If the Complainant is dissatisfied with the outcome of the investigation, the complainant can escalate to the Corporate Manager of Business Conduct. The Board Audit and Risk Committee receives reports on Speak Up Investigations conducted in the business. A good and conducive workplace is the best workplace and with the Speak Up process, FrieslandCampina ensures it has the best workplace. FrieslandCampina ip nourishing by nature George Gbenga Collaborative by nature unleash your nature careers.frieslandcampina.com We are in an era of persistent uncertainty, a multigenerational workforce, and a shorter shelf life for knowledge; these have placed a premium on reskilling and upskilling. The shift to a digital, knowledge-based economy means that a vibrant workforce is more important than ever, and FrieslandCampina WAMCO'S response to that is simple: WAMCO Academy! WAMCO Academy represents the start of a journey, into making FrieslandCampina WAMCO a learning organization. The Wamco Academy FrieslandCampina WAMCO employees are its most valuable assets, and the Academy team ensures that effective and appropriate learning and development interventions are provided through a variety of channels, for all employees to constantly update their knowledge, develop their skills and broaden their experience. The year under review has been unlike anything we've experienced in recent history. As HR, we have had to find ways to stay connected with colleagues remotely while ensuring talents are engaged and inspired to grow. We are proud and inspired about how we adapted to our new normal and the creativity/innovation that was demonstrated especially in the area of Performance Improvement, Learning and Talent Development. Winning in the new normal for Talent & Organisation Effectiveness Team was achieved through various learning strategies including: Blended Learnings - 60% virtual and 40% classroom. Leveraging in-house Subject Matter Experts. Deliberate Talent Management through improved and effective Performance Management System. Performance Improvement through Continuous Dialogue. Signature Programmes delivered through virtual sessions. Leveraging FrieslandCampina Digital Learning Hub. Entrenching the 70:20:10 Philosophy - Motivating colleagues to sit on the driver's seat of their career development. Reskilling and upskilling through skill gap matrix. "As HR, we have had to find ways to stay connected with colleagues remotely while ensuring talents are engaged and inspired to grow." 122 FrieslandCampina WAMCO Nigeria PLC FrieslandCampina WAMCO Nigeria PLC 123

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