2022 Highlights - PagoNxt & Santander UK
2022 Highlights
Branches
3,653
00
Mй Employees
78,271
Total customers (mn)
69.6
Digital customers (mn)
25.9
Customer loans (€ bn)
152
Customer funds (€ bn)
183
Underlying attributable profit (€ mn)
3,658
ROTE¹
25.1%
Santander
SOUTH AMERICA
'We remain focused on expanding, sharing best practices
from each country and delivering profitable growth'
Strategic priorities ■■
Strengthen connectivity and share best practices across countries, capturing new
business opportunities
Focus on delivering profitable growth, increasing loyalty and customer attraction,
improving customer experience while strengthening our risk and cost models
Make headway in the development of joint initiatives between SCIB and corporates
In payment methods, focus on e-commerce strategies and on immediate domestic
and international transfers, and in expanding Getnet
Continue to promote inclusive and sustainable businesses, such as micro-credit
programmes, and further develop ESG initiatives
(1) Adjusted RoTES: adjusted based on Group's deployed capital calculated as contribution of RWAs at 12%. Using tangible equity, ROTE is 18.8%.
Customer loans: gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds.
More information at https://www.santander.com/en/about-us/where-we-are/south-america
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