Investor Presentaiton
Executive Summary
Improving Financial Health
Data
Employees
Supply Chain
Environment
Governance
Policies & Data tables
Appendix
Social - Improving Financial Health - USA
experian.
How does Experian support financial inclusion in USA?
28 million in the USA have no credit profile, and a further 21m are
unscoreable, totalling nearly 50m who find it difficult to access
mainstream financial services or must pay a premium to do so.
Experian is focussed on improving financial health for all. We're
developing innovative solutions using alternative data to help more
people access credit, as well as providing education to empower
people to improve their financial health.
Consumer Education and innovative D2C products
Experian.com - Offers millions of people free access to their credit profiles, credit score, expert advice on
how to improve their scores, and financial education. 69m¹ US members.
Education & Advocacy - we engage with the advocacy community, media clients, consumers and
employees to enable financial inclusion, promote positive brand awareness and mitigate business risk.
We provide education resources, virtual and in-person training, participate in media interviews, partner
with members of Experian's Consumer Council, connect through social media and empower employees
to engage with the public. Our Education Ambassador Initiative has trained >1300 employees on credit
knowledge so they can volunteer in their communities. We connect directly with consumers on social
media, including weekly #CreditChat Twitter conversations, and had a reach of >3.6m people in FY23.
We support clients to make their customer outreach programs more effective to educate their employees
so that they can provide better customer service and enrich their work experience.
Experian Boost - consumers can connect to Experian Boost for free, adding positive data from on-time
payments to their credit profiles (e.g. utility, telephone, Netflix, rent). It's helped millions to instantly
improve their scores and better access credit since launch in March 2019. See case study
Experian Go - enables first time access to credit and education in minutes. Within 5 minutes credit
invisible consumers can achieve an authenticated Experian credit bureau record, tradelines and credit
history (with data added via Experian Boost), and instant eligibility to financial offers. See case study
Experian Smart Money - a Digital Checking Account & Debit Card that embeds Experian Boost. When
consumers use the account to pay bills that are eligible for Experian Boost, the payments are added to
the consumers' Experian credit file to potentially increase consumers' credit scores. See website
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1. As at Q3 FY24 2. As at FY21 3. OCC = Office of the Comptroller of the Currency, REACH = Roundtable for Economic Access and Change
B2B Innovation and alternative data
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RentBureau - Over 25m² people have their rental payments recorded on our RentBureau to help build
up their credit history with on-time rental payments. Aiming to include 100m people. Press release
Clarity Services - largest nationwide, FCRA-regulated specialty credit bureau for short term small and
installment loans not typically reported to traditional bureaus. Clarity data and analytics offer greater
predictive insights that ensure greater, more inclusive access to credit for all consumers. Loans reported
to Clarity are more common among underserved segments (Black, Latino, low-income, women) than the
population as a whole. 60m+ active consumer records, and nearly 1 in 5 people with traditional loans
also have inquiries or loans of this type.
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Lift Premium™ - proprietary credit risk score combining advanced analytics with additional FCRA
regulated data sets to score 96% of US adults, including 65% of people previously "credit invisible". Its
unique combination of data and machine learning provide far greater reach and accuracy than traditional
credit scores that rely on insights from mainstream credit data alone (e.g. mortgages, credit cards,
personal loans). It combines:
Traditional credit data + Trended credit data
Data beyond traditional credit data - positive public records data including public licenses (e.g. nurse
certification, contractor license etc)
Advanced analytics - explainable AI/ML model improving predictiveness across multiple data assets
Project REACH - Experian is involved in the OCC's project REACH³, partnering with lenders to identify
new sources of predictive data that can be used to improve access to credit for underserved and
marginalised consumers. Lenders will factor in information (e.g. deposit data) from applicants' checking
or savings accounts at other financial institutions to increase their chances of being approved for credit
cards.
Inclusion Forward - Experian Empowering Opportunities TM - new initiative that harnesses our data,
analytics and technology that can help clients create and provide more affordable credit access.
Additionally, Inclusion Forward will provide ongoing resources to help consumers better understand their
credit health, particularly in diverse communities.View entire presentation