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142 corporate social responsibility >> Λ SBERBANK million tonnes 170 YEARS. BY YOUR SIDE CARBON CREDITS ISSUED IN 2010-2011, BY SECTOR Chemical industry Metals 4.2 Oil and gas industry 1.8 Timber industry 1.0 Housing and utilities 0.5 Energy 0.06 0 5 10 15 20 21.0 ANNUAL REPORT CONTRIBUTING TO THE ECONOMIC DEVELOPMENT OF THE COUNTRY 2011 ENSURING PROCUREMENT TRANSPARENCY Building on our previous successes, we continued throughout 2011 to improve approaches towards procurement through our specialised subsidiary, CJSC Sberbank-AST. The Bank works to ensure the utmost transparency of its procurement activities and reduce corruption risks. The main results of the Bank's efforts to improve procurement transparency included: - Conducting 1,877 electronic auctions to procure goods and ser- vices for the Bank, which led to savings worth RUB 2,659 million. NUMBER OF ELECTRONIC AUCTIONS FOR THE PROCUREMENT OF GOODS AND SERVICES FOR THE BANK number of auctions 1,877 WORKING WITH THE GOVERNMENT Sberbank continued to successfully coordinate with government agencies and services and state companies throughout 2011. The Bank's dialogue with government bodies helped address numerous issues of ongoing concern and led to the signing of agreements and memoranda, defining approaches and principles of cooperation be- tween the Bank and its counterparties. RESULTS OF ENGAGEMENT WITH GOVERNMENT AGENCIES, SERVICES AND INSTITUTIONS Government body, state company Pension Fund of Russia Russian Motorways (a state company) Federal Tax Service Federal Notary Chamber NIS GLONASS (a national navigation services provider) Results of dialogue Determined a procedure for cooperating to develop a unified approach towards pension delivery through Sberbank offices. Signed a Memorandum of Understanding and Cooperation that provides for cooperation in financing projects under the Long-Term Action Programme, including concession projects. The Memorandum also outlines possible options for Sberbank's participation in the development of other investment schemes as public-private partnerships. Signed an agreement on interoperability between the Taxpayer's Personal Area, a web service operated by the Federal Tax Service, and Sberbank Online for the collection of taxes, duties and other fees administered by the FTS. Signed an agreement on electronic document exchange that provides for paperless data exchange between notaries and Bank offices in dealing with inheritance, offering services such as locating the accounts of the deceased and checking account and deposit balance. Signed a Memorandum of Cooperation to implement a system to administer federal highway tolls for vehicles with a maximum permitted weight of over 12 tonnes. 1,500 1,000 500 23 0 2009 642 2010 2011 BANK PROCUREMENT VOLUME THROUGH ELECTRONIC AUCTIONS RUB million 16,000 12,000 8,000 2,802 16,036 4,000 67 0 2009 2010 2011 170 YEARS. IT'S JUST THE BEGINNING WWW.SBERBANK.RU 143 A corporate social responsibility

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