Scotiabank Mexico Business Overview slide image

Scotiabank Mexico Business Overview

Digital Progress: All-Bank • Canada: Continued Digital Sales growth, supported by higher Digital Adoption and more active users across Digital and Mobile platforms • Pacific Alliance: Strong progress in all Digital metrics, particularly in Digital Sales and Digital Adoption Digital Adoption (%) +9% +400 bps Active Digital Users (#000) 8,073 7,524 7,830 8,551 6,316 5,276 +62% 56% 58% 54% 50% 2018 2019 2020 2021 Q3/21 Q3/22 43% 36% +2,200 bps +13% 2018 2019 2020 2021 Q3/21 Q3/22 Active Mobile Users (#'000)1 5,903 6,727 7,283 6,470 4,513 3,559 Digital Sales (%) +700 bps +105% 2018 2019 2020 2021 Q3/21 Q3/22 +0 bps 50% 42% 43% 36% 28% +2,800 bps 22% Self-Serve Transactions (%) 89% 90% 90% 90% 76% 80% +1,400 bps 2018 2019 2020 2021 Q3/21 Q3/22 2018 2019 2020 2021 Q3/21 Q3/22 12018 and 2019 use historical estimation based on available mobile user data for Colombia and Chile 14
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