Investor Presentaiton
COVID Outcomes and Key Takeaways
Proactive Communication: Ongoing communication strategy with Operating Partners sharing
strategies around resident communication and best practices during uncertain times
Collections & Payment Plans: Proactive communication and compassionate approach to help
residents impacted by unemployment secure financial assistance, implement payment plans and
remain in their homes
OPERATIONAL RESULTS: MARCH 2020 THROUGH MARCH 2021
Consistent occupancy levels
and higher retention ratesĀ¹
Rent collections slightly
behind historical trend
3/20-3/212
Helped financially impacted
residents access govt
assistance or provided
flexible payment plans
Minor concessions for
new leases and reversion to
normal Fall 2020
Dip in leasing traffic
reverting to normal
in June 2020
OPERATIONAL PERFORMANCE THROUGH 2020 REMAINED
STEADY WITH MINIMAL IMPACT ON THE PORTFOLIO
23
23
1 Occupancy figures for the Fund IV and Fund V portfolios as of the first Monday of each month for January 2020 through March 2021. 2 Represents the total actual collections (less bad debt and any outstanding
rent payments over 90 days+ past due) over total billings for March 2020 through March 2021. Please refer to the performance disclosures on slide 2 and the Footnotes and Definitions. Investors should bear in
mind that the past performance shown for these investments is not necessarily indicative of future results and there can be no assurance that the Fund will achieve comparable results.
L.E.M
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