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Investor Presentaiton

PUBLIC Digital Transformation Strategy With a solid digital transformation strategy, we are committed to our strong ambitions to be relevant to our customers' needs in the era of new normal, to enhance efficiency and to increase stakeholders' value through our two- pronged approach 1. Digital transformation of the core (comprehensive program to transform our business in Kuwait) We developed our digital agenda with strong ambitions Being and percieved as the digital leader and trendsetter in Kuwait Building "next generation digital banking" to deliver the best experience to our customers Establishing a digital working environment - Building digital skillsets - Digital tools to work efficiently Digital Transformation programs across all segments (Consumer, Private, Corporate) Leveraging the change through six main pillars Business diversification 2. leveraging digital disruption (our key markets outside Kuwait) Enhancing Existing Channels Experience Developing New Channels Fully Digital Value Proposition New Way of Working Building New Digital Capabilities Trendsetting Innovation National Bank of Kuwait 11
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