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Investor Presentaiton

Ethics Line | 102-17 | We recognize the receipt and handling of reports as an opportunity for improvement, because they serve as the basis for enhancing both our processes and the conduct of members. Accordingly, as part of our Compliance System, we have made the Ethics Line available. It functions full time and enables whistleblowers to report behavior that violates our commitment to ethics, integrity and transparency. We have guidelines for managing the whistleblowers' channel, covering There is an independent audit of the Ethics Line and a protocol for investigating reports aspects of governance, confidentiality and independence of the investigation team, and procedures to ensure the correct application of technique, method and quality. In addition, in the 2019/2020 crop year, an independent firm audited all the regulations and processes involved in managing the Ethics Line and the protocol for investigating reports. Communications between whistleblowers and the Ethics Line are managed by an outside firm to ensure that the reports and information supplied are kept confidential. In 2019/2020, we received 409 reports on the Ethics Line, 56 less than in 2018/2019. Ninety-seven of them were upheld (148 the previous year) and the appropriate measures were taken from verbal warnings to dismissal or termination of contract. - Risk management | 102-11 | 102-15 | The 2019/2020 crop year was marked by a focus on integrated risk management, attributed to the Compliance area which changed its name to the Risks and Compliance Office. During the year we revised the Atvos Corporate Risks Matrix in order to widen the scope of risk mapping and reassess the probabilities and impacts of previously identified risks, as well as creating a sound basis for risk-based management. Using the COSO II method for Enterprise Risk Management (ERM), we created a comprehensive plan for revising the methods of mapping, measurement and validation. We held 15 immersion workshops for focal groups from every area of Atvos, to identify the risks to which the company is exposed and which can affect the development and long-term future of our business. See details on the next page. Subsequently, with the risks identified, classified in qualitative terms and forwarded to the people defined as owners, we arranged for risk specialists to make a quantitative assessment in four impact vectors: finance, people, environment and image. With the inputs supplied by the specialists, we used an impact simulation software to identify the most likely scenarios for each risk. The final stage consisted of validation by the business Leader. As a corollary to this mapping, we started to create action plans to deal with risks, selecting one of four possibilities: reduce, share, avoid or retain. As from the 2020/2021 crop year all risks will be handled by a Risk Management SAP. In addition, there will be a cyclical yearly repeat analysis of likelihood and impact of every risk. 12 RESPONSIBLE CONSUMPTKIN 18 18
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