Investor Presentaiton

Appendix 2 - The market for advisory is strong and growing • • . Demand for services remains strong . + Count While cost-of-living pain is being felt across the Australian community, one cohort has remained largely immune - those aged over 55. This demographic sits at the wealth industry's core, with wealth services better insulating them from cost-of-living pressures like rising interest rates and high inflation that are affecting the broader economy. The jobs market remains resilient with unemployment below 4%. Participation rates and hours worked are at record highs. Business operating conditions are also tracking above long-term averages. These indicators point to recurring strong demand for core services such as tax, audit, bookkeeping and investment portfolio review services. As the economy continues to stabilise and improve over FY24, the demand for discretionary accounting services is expected to increase. Productivity dividends • ● ● Technology is introducing significant productivity dividends and cost efficiencies. Software innovations and automation tools are reducing the time that accounting and advisory firms spend on compliance and regulatory reporting. Cloud-based accounting has revolutionised data storage and accessibility, allowing staff to access client data remotely and easily collaborate with clients. The Australian Government's 'Delivering Better Financial Outcomes' package is expected to remove some red tape from advising wealth clients. • Streamlined fee renewals and advice documentation are anticipated, which will improve the client experience and reduce costs. 2023 Full-Year Results Presentation 30

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