RBL Bank Financial Performance Update
Vision for RBL's Digital Play
1
'Bank of choice' for Customers
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Seamless journeys for Bank's products
Focus on Cross Sell across the Franchise
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Key Objectives
Provide secure digital environment to customers enabling
them to undertake convenient, attractive, easy, satisfying /
rewarding online Banking
Create omnichannel experience to the customers
Seamless integration of underlying systems enabling bank
to increase customer wallet share
•
Business enhancement through partnership model
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Increase customer engagement & thereby customer
retention
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Digitization of products targeted for growth
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LQ
5
Hyper Personalized Experience for customers
apno ka bank | RBL Bank
Leverage data & Analytics to personalise customer
experience.
Maintain Regulatory Compliance
More Customers and More from Each Customer
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