Investor Presentaiton

Looking to the Future with Confidence REVIEW OF PERFORMANCE extend its diverse multi-generational wealth offering to its selective client base. Both businesses are well supported by a strong Treasury desk that is focused on efficiently managing the balance sheet while capitalising on favourable funding sources and optimising ancillary income opportunities. Governance, Culture and Conduct Risk remain key cornerstones of business strategy; with robust committee and risk management frameworks in place to enable the business to grow safely and sustainably. SINGAPORE The Singapore branch delivered a strong performance in 2022, surpassing revenue and profit targets. The focus on deposit growth since Π netwo 10 ne Pay work> the end of 2021 has improved the Bank's funding profile and lifted net interest income. The C&IB business continues to make inroads on growing network business, and has ramped up supply chain financing solutions, facilitating trade flows within the Emirates NBD network. Private Banking delivered another year of strong performance as the Bank broadens its wealth management product offering. The country's reputation as an internationally renowned wealth hub makes it an attractive destination for GCC-based clients. seeking geographic diversification and the branch is well positioned to capture this opportunity. INDIA In India, we completed five years of branch operations which have witnessed consistent network Pay r ay Emirates NBD collaborates with UAE's largest payments company, Network International to launch Emirates NBD Pay twork> Pav balance sheet, revenue and net profit growth. India has always been a strategic market for Emirates NBD, with Emirates NBD now being the only UAE-based bank with a strong branch presence in India. The recent opening of two new branches (located in the cities of Gurugram and Chennai) is reflective of the Group's commitment to India as a key growth market, with a focus on facilitating increased volumes of trade and capital flows between the UAE and India especially after the signing of the historical Comprehensive Economic Partnership Agreement (CEPA) between the two countries. Emirates NBD India, with its comprehensive suite of products across Corporate Banking, Trade Finance and Treasury, is well positioned to act as a bridge to capture trade flows within the Group network. Additionally, the business has facilitated many local corporates, banks and non-banking finance companies to raise funds through offshore debt issuances through 2022. CHINA AND INDONESIA REPRESENTATIVE OFFICES Our China representative office had an excellent year contributing many successful referrals to the Head Office and Emirates NBD network locations. Growing China-UAE ties will bring more opportunities from this office. Our Indonesia representative office continues to play an important role in providing on-the-ground business and economic insights to the rest of the network. Information Technology and Operations (Group IT) Reflecting on the growing importance of technology in the financial industry and the need for a more integrated approach to technology management, in 2022, Emirates NBD merged the roles of its Chief Information Officer (CIO) and Chief Digital Officer (CDO) to better align its technology strategy with overall business goals and take a more holistic approach to digital transformation. This is helping Emirates NBD Group to better compete in the digital economy and provide better services to its customers. Additionally, by combining the expertise of the CIO and CDO, the Group is more effectively addressing the challenges and opportunities presented by new technologies like artificial intelligence and machine learning. During 2022, we saw the benefits of our technology transformation and how it is fundamentally changing how the Bank operates and delivers value to our customers. Emirates NBD's Group IT continued to make strides to support the digital transformation of the business by building new banking services and products including an enhanced version of the Emirates NBD mobile app for the UAE, an enhanced version of Liv. mobile app, new businessONLINE for Emirates NBD Egypt, a fully digital IPO portal and a new Digital Wealth app. These could only be enabled by the new and upgraded IT platforms and infrastructure. Group IT made several enhancements in the Bank's systems to introduce various instant services that increased STP levels to not only strengthen the Group's sales performance and enhance customer experience, but also make its operations more efficient. Group IT also built the MENA region's most comprehensive and ready- to-use financial API developer portal, which provides FinTechs, developers, and corporate clients with an all-in-one ecosystem to rapidly develop innovative financial solutions. 39 Emirates NBD ANNUAL REPORT 20 40 40

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