9M FY2023 Financial Performance
Monetary Transaction Value (RM
bln/IDR tln/SGD bln)
We Continue to Hold Leadership Position in Mobile & Internet Banking
Despite Intensifying Competition
As at Sep' 23
12
Mobile Banking
Market 50.9%
Share
of Malaysia's digital transaction volume
Internet Banking
Market 56.1%
Share
of Malaysia's digital transaction volume
Maybank2u
248.72
243.01
222.79
26.02
27.57
29.81
QoQ: 2.3%
YoY: 11.6%
QoQ: 8.1%
YoY: 14.5%
QoQ: 2.0%
5.76
6.17
6.29
YoY: 9.3%
3Q 2022
2Q 2023
3Q 2023
Transaction Volume Growth (QoQ):
MY: 6.2% IND: 0.0% SG: -1.9%
Monetary Transaction Value (RM
bln/IDR tln/SGD bln)
Mobile App
As at Sep' 23
As at end-Sep' 23 in Malaysia
3-month Active Users
more
than
9.3mil digital
customers
Recorded at group level (MY, SG, ID, PH, KH)
SME Digital Financing
RM3.66 bil its launch in Sep'20
approved loans since
SME Digital Accounts
196,838 its launch in Feb'20
accounts activated since
QRPay
Apple Pay
1,050.0 QoQ: 20%
YoY: 349%
878.2
17.8
QoQ: 28%
134.80
61.49 mil
QoQ: 64.1%
46.93 mil
97.51
YoY: 38.2%
QoQ: 31.0%
YoY: 158.4%
23.80 mil
82.15
13.9
20.43
23.56
26.31
QOQ: 11.7%
YoY: 28.8%
451.05k
534.15k
233.9
174.88k
1.41
1.73
1.69
QoQ: (2.4%)
YoY: 19.9%
QOQ: 18.4%
YoY: 205.4%
3Q 2022
2Q 2023
3Q 2023
Transaction Volume Growth (QoQ):
MY: 73.2% IND: 1.5% SG: -2.7%
3.9
3Q 2022
2Q 2023
3Q 2023
Q3 2022
Malaysia
Indonesia
-Singapore
Q2 2023
Volume ('Mil)
Q3 2023
Value (RM 'Mil)
YoY: 357%
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