Grow & Scale - Improving Sales Effectiveness

Our Ambition | Medium-term objectives for Canadian Banking MEDIUM-TERM FINANCIAL OBJECTIVES1 Earnings growth 2, 5-Year CAGR Return on equity Risk-adjusted margin Productivity ratio Note: For footnoted information refer to slides 39 to 43 MEDIUM-TERM STRATEGIC METRICS 9%+ Canadian Banking primary client growth 1MM+ ~24% Deposit & retail investment growth, 5-Year CAGR 7%+ 2.4% Share of revenue from Digital & Virtual ~44% Closed referrals annually across Canadian Retail, Commercial, Wealth 30%+ $15-20Bn Retail competitive NPS Top NPS 37 2

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