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Investor Presentaiton

Customer Profile and Shopping Behaviours Typical Jawoll customers include two particular profiles Low income earners • Average household disposable income of c.€32k in Germany¹ • • Loyal weekly shoppers (c.30% of Jawoll clients visit every week¹) Price sensitive Car users Hobby gardeners & home DIY Gardening is amongst the most popular outdoor activities in Germany More occasional shoppers, looking for value items and Seasonal purchases Car users Biased towards older demographic MOST CUSTOMERS MISSIONS ARE PLANNED AND REGULAR Jawoll customers missions are similar to other OOT peers Observed frequency of visit 1 11% 13% Just passing by 24% 24% General browsing for deals Weekly 30% 31% 30% Follow-up on advertisement Planned Purchases 34% 32% Buy a specific item 1 2 Jawoll Out of town 1 Company estimate 2 OOT includes Jawoll, Thomas Philipps, Pfennigpfeiffer, Posten Boerse and Zimmermann June 2016 - Germany Analyst and Investor Day Less than once a month 20% 1-3 times per month 50% Average basket €17.70 15
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