2020 Economic Outlook
Investor & Treasury Services
Specialist provider of asset services, a leader
in Canadian cash management and
transaction banking services, and a provider
of treasury services to institutional clients
worldwide
-
Ranked #1 Transfer Agent of the Year(1)
Ranked #1 Asset Servicer in North
America(2)
Named Best Trade Finance Bank in
Canada for the eighth consecutive year(3)
Short-term funding and liquidity management
for RBC
Strategic Priorities
Grow income and market share among Canadian asset managers, investment counsellors,
pension funds, insurance companies, and transaction banking clients
Compete in segments and markets which offer the highest risk-adjusted returns
Provide our clients seamless digital journeys and secure, robust and continuous service
Design and re-engineer our services to improve client satisfaction, efficiency and risk controls
Use technology and data insights to solve our clients' current and future challenges
Net Income ($ millions)
741
741
475
Efficiency Ratio
62%
60%
74%
67%
161
143
2017
2018
2019
Q1/19
Q1/20
2017
2018
2019
Q1/20
(1) Global Investor ISF, Investment Excellence Awards, 2019. (2) R&M Investor Services Survey, 2019. (3) Global Finance, 2020.
19 BUSINESS SEGMENTS
RBCView entire presentation