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Investor Presentaiton

Link Group has a world-class Retirement & Superannuation Solutions administration platform A high quality, low cost service partner for superannuation funds Retirement & Superannuation Solutions divisional revenue contribution (CY2018 pro-forma revenue) 1, 2 • Retirement & Superannuation Rest of Group Retirement & Superannuation Solutions revenue by geography (CY2018 pro-forma revenue) 1, 2 Australia New Zealand Divisional percentages based on gross revenue prior to eliminations. 1. 2. Pro forma revenue excludes CPCS - sale announced January 2019 (completion expected to occur on 28 June 2019). 18 June 2019 • • A leading provider of administration services for pension and superannuation funds, supporting a high technology, scalable operating model with a range of value added services Predominantly focused on Australia and New Zealand, and building presence in the UK The largest Australian 3rd party administrator servicing approximately 10 million superannuation account holders, including 165K pension members and ~80K defined benefit members Servicing over 50 superannuation funds with over $450 billion FuM Manages approximately 1.5 million pieces of inbound correspondence and 1.9 million emails per annum Answers over 4.2 million phone calls per annum • Manages over 31,000 active insurance claims per annum • Advises approximately 11,000 Australians, delivering over 13,000 pieces of advice through our telephone based scaled advice team per annum Link Group Investor Presentation & Strategy Update 59
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