Investor Presentaiton
Messages from the
management
Highlights
Were are globo
ESG approach
Social impact
of our content
Diversity & inclusion
Employee development
& well-being
Biodiversity &
environmental awareness
Transparent & responsible
governance
Education as a vector
for country development
Standard
Customer Privacy
GRI 3: Material Topics 2021
GRI 418: Customer Privacy 2016
Media Sector Supplement
Disclosure
3-3 Management of material topics
418-1 Substantiated complaints concerning breaches
of customer privacy and losses of customer data
Page/Omission
72
In 2021, no substantiated complaints were registered
concerning breaches of privacy and loss of data
from clients.
M2: Methodology for assessing and monitoring adherence to
content creation values
66
M3: Actions taken to improve adherence to content creation
values, and results obtained
25
Media Sector Supplement
M4: Actions taken to improve performance in relation to
content dissemination issues (accessibility and protection of
vulnerable audiences and informed decision-making) and
results obtained
M5: Number and nature of responses (feedback/complaints)
related to content dissemination, including protection of
vulnerable audiences and informed decision-making and
accessibility, and processes for addressing these responses
M6: Methods to interact with audiences and results
M7: Actions taken to empower audiences through media
literacy skills development and results obtained
35
83
29 and 83
83
100 2021 Report ESG Journey
SDG
116
16
Global Compact
About this
report
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