Investor Presentaiton

45 UXIN LIMITED Environmental, Social and Governance Report 查客智能AR眼镜查客定制红宝石探头漆膜仪德国进口: 定制查客手机定制查客腕带汽车故障诊断仪检车专用手电旅客定制直客定制查客定制查客定制 INNOVATIVE UXIN, LEADER IN THE INDUSTRY'S DEVELOPMENT 46 Uxin Smart Call System includes the "400" innovative dynamic distribution technology and upgrades barrier-free communication service In the traditional call center, customer service staff can't directly obtain the used vehicle information browsed by users, resulting in low communication efficiency and users' poor service experience. The "400" dynamic allocation technology we pioneered in the industry enabled us to establish the correlation between vehicle sources and virtual numbers. The current users' concerns about used vehicle brand, used vehicle type and used vehicle condition will be collated through analysis, so that customer service staff can accurately know what used vehicle the user wants to consult, thus effectively improving our overall service quality. Statistics show that the new technology saves about 40 seconds per phone call between our staff and customers, thus improving communication efficiency. In addition, we make a forward-looking analysis of users' behavior to discover their deep-seated needs, so that we can help customers pick the ideal used vehicle. Besides, calls with hidden numbers are set up to protect users' privacy, thus avoiding users being harassed as a result of disclosing their phone numbers. When users browse the used vehicles online, they only need to click on the part of the vehicle body that they want to view, and the corresponding inspection video clips will be automatically located. In addition to detailed condition reports, we also provide customers with a "vehicle defect map" marked with all the problematic points of the used vehicle, and a used vehicle condition inspection video, so that customers can know the real used vehicle condition. In the past three years, the cumulative number of patents obtained by Uxin has been increasing. The number of patents granted in 2021 has increased by 27.8% 中网【前风挡】 |发动机舱盖| [前底盘 2优二手车 [ 前保险杠正在检测漆膜厚度.. 113.0毫米右前车身 In-situ used vehicle inspection video 1701 from the previous year. 45 NUMBER OF UXIN'S PATENTS 2019 18 23 23 12 6 0 2020 2021 Patent Applied Patent Granted Key Performance in 2021 Number of patents applied 0 Number of patents granted 23 Number of trademarks applied 1,504 Number of trademarks granted 1,187 Number of copyrights applied 8 Number of copyrights granted 8

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