Investor Presentaiton
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22
ROSNEFT
DEVELOPMENT OF THE RETAIL CHANNEL
+11% retail sales volume
+19% non-fuel sales gross revenue
Key achievements
In 2021, the retail sales volume at the filling stations exceeded the level of
2020 by 11%. Non-fuel margin increased by 19% YoY.
As part of the work to provide additional services for customers of filling
stations and complexes, Rosneft expanded the geography of the 'Apteka
Auto' on-road pharmacies service. As of the year-end, 7 filling complexes
were connected to the new service.
To create a comfortable environment the service for self-delivery of
Internet orders through parcel stations, including equipment for receiving /
issuing clothes for dry cleaning, was arranged at ~170 filling complexes;
'World of Privileges' financial supermarkets with the possibility of issuing
insurance policies, debit and credit cards were launched at ~200 filling
complexes. A pilot project to provide household services at filling
complexes has been started.
~16.9 mln loyalty program participants, incl.
~3.1 mln virtual loyalty cards holders
Implemented activities
The Company's retail business division continues developing the sale of
environmentally friendly and cost-effective gas motor fuel. Taking into
account the commissioned capacities, the Company possesses 5 CNG
filling stations and 16 multi-fuel filling stations equipped with CNG sales
modules. Until the end of 2028, it is planned to create a full-fledged gas
filling infrastructure comprising 200 facilities, including 100 CNG filling
stations and 100 CNG sales modules at filling complexes.
As of the end of 2021, 18 charging stations for electric vehicles were
installed and are in operation at the Company's filling stations, including 8
fast charging stations (50 kW) in the Moscow and Leningrad Regions,
Vladivostok and 10 slow charging stations (22 kW) in Tver region and
the Krasnodar territory.
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