Investor Presentaiton
[Rev. 2016]
No. 46 of 2012
Consumer Protection
assist the consumer in obtaining goods or services, other than credit or a loan
of money, from the supplier;
"supplier creditor" means the supplier or an associate of a supplier in a
supplier credit agreement;
"time share agreement” means a consumer agreement by which a
consumer-
(a)
(b)
acquires the right to use property as part of a plan that provides
for the use of the property to circulate periodically among persons
participating in the plan, whether or not the property is located in
Kenya; or
is provided with access to discounts or benefits for the future
provision of transportation, accommodation or other goods or
services related to travel;
"trade-in allowance" means the greater of-
(a) the price or value of the consumer's goods or services as set out
in a trade-in arrangement; and
(b)
the market value of the consumer's goods or services when taken
in trade under a trade-in arrangement; and
"vehicle" means a motor vehicle as defined in the Traffic Act (Cap. 403).
(2) Nothing in this Act shall be interpreted to limit any right or remedy that a
consumer may have in law.
3. Interpretation and purposes of Act
(1) This Act must be interpreted in a manner that gives effect to the purposes
set out in subsection (4).
(2) When interpreting or applying this Act, a person, court or the Advisory
Committee may consider―
(a) appropriate foreign and international law; and
(b) appropriate international conventions, declarations or protocols
relating to consumer protection.
(3) If a provision of this Act requires a document to be signed or initialed by
a party to a transaction, that signing or initialing may be effected in any manner
recognized by law, including by use of an electronic signature as defined in the
Kenya Information and Communications Act (No. 2 of 1998).
(4) The purposes of this Act are to promote and advance the social and
economic welfare of consumers in Kenya by-
(a) establishing a legal framework for the achievement and maintenance
of a consumer market that is fair, accessible, efficient, sustainable and
responsible for the benefit of consumers generally;
(b) reducing and ameliorating any disadvantages experienced in
accessing any supply of goods or services by consumers;
(c) promoting fair and ethical business practices;
(d) protecting consumers from all forms and means of unconscionable,
unfair, unreasonable, unjust or otherwise improper trade practices
including deceptive, misleading, unfair or fraudulent conduct;
(e) improving consumer awareness and information and encouraging
responsible and informed consumer choice and behavior;
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