Retail Banking Financial Update

EMPLOYEE EMPOWERMENT Re-design of employee experiences New talent development strategy High-trust environment Values-based organisation Employees feel more engaged 74% High-Performing Organisations Benchmark 68% 2019 71% 2020 Based on KORN FERRY survey 68% Banking Industry Benchmark and enabled 64% 2019 74% High-Performing Organisations Benchmark 69% 2020 68% Banking Industry Benchmark 22 22

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