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Investor Presentaiton

Full digital experience for our business customers BUSINESS MBANK/IBANK STATISTICS* Number of monthly active users** THOUSANDS +33.2% +3.5% 41 43 39 36 32 Number of transactions MILLIONS +56.6% -9.0% 3.6 3.0 2.6 2.1 Transactions offloading rate 17 97.7% 97.4% 3.3 97.1% 96.7% 96.7% 1Q21 2Q21 3Q21 4Q21 1Q22 1Q21 2Q21 3Q21 4Q21 1Q22 1Q21 2Q21 3Q21 4Q21 1Q22 979k R a = Transactions per month 1,124,147,437,08 € marka 226,994.00 0000 77% 8,794.97 00 HEST Customer Satisfaction Score 99905,025.92€ © STATE 9.50108$ * Information on this slide depicts the use of internet and mobile banking platforms by legal entities. **Monthly active user - at least one login within the past month. Financial mobile application launched in 1Q21 111k Transactions per month 80% Customer Satisfaction Score

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