Investor Presentaiton

Multiple channels for robust CASA franchise BCA mobile BCA BCA Buka Rekening W Wande CS Digital eservice N Branch Mobile & Internet Banking Principal Supplier & BCA Distributor & Retailer apos BCA APOS BCA Serving different needs of wide range of customer spectrum POS & Merchant Apps merchant BCA No of Customers 31.1 million +17% YoY haloBCA 1500888 Contact Center Consumer CRM/ ATM Analyst Meeting 9M-23 GOOD No of Accounts 38.8 million +17% YoY No of API Partners 4.9k +11% YoY Mobile & Internet banking: 91.3% of total transaction volume GRUP CA BCA Always by your side PT Bank Central Asia Tbk 18

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