Earnings Presentation Q4 FY2023 slide image

Earnings Presentation Q4 FY2023

China Commerce 淘宝Taobao TMALL 天猫 特 1688 FRESHIPPO Alibaba Health Taocaicai Taobao Deals Alibaba China Commerce Retail revenue • Revenue from our China commerce retail business in the quarter ended March 31, 2023 was RMB132,062 million (US$19,230 million), a decrease of 3% compared to RMB135,696 million in the same quarter of 2022. Direct sales and others revenue under China commerce retail business in the quarter ended March 31, 2023 was RMB71,788 million (US$10,453 million), decreasing slightly by 1% year-over-year, compared to RMB72,275 million in the same quarter of 2022, mainly due to decrease in offline store sales, which was negatively affected by the COVID-19 disruption in January and seasonal volatility from an earlier Chinese New Year, as well as normalizing grocery demand due to decrease in consumer hoarding behavior post-COVID-19. China Commerce Wholesale revenue Revenue from our China commerce wholesale business in the quarter ended March 31, 2023 was RMB4,011 million (US$584 million), a decrease of 8% compared to RMB4,383 million in the same quarter of 2022. Business Highlight For the quarter ended March 31, 2023, online physical goods GMV on Taobao and Tmall, excluding unpaid orders, declined mid-single-digit year-over-year. China's consumption gradually recovered throughout the quarter ended March 31, 2023. In the month of March, online physical goods GMV growth on Taobao and Tmall, excluding unpaid orders, turned positive, driven by strong growth of fashion & accessories and healthcare categories. We remain focused on improving the customer value proposition of our Taobao app by increasing media content that strengthens consumer engagement; being more price competitive through more effective targeting and introduction of new marketing features; and catering to consumers' time-sensitive needs for high-frequency everyday necessities through our neighborhood retail businesses. In April, we started testing a new interface for Taobao app that aims at increasing front page exposure for livestreaming, channels for price competitive products and neighborhood shopping categories. Segment adjusted EBITA China commerce adjusted EBITA increased by 19% to RMB38,487 million (US$5,604 million) in the quarter ended March 31, 2023, compared to RMB32,234 million in the same quarter of 2022. Three months ended March 31, Year ended March 31, (in RMB Mn, except percentages) 2022 2023 YoY % 2022 2023 YoY % Customer management 63,421 60,274 (5)% 315,038 290,378 (8)% Direct sales and others 72,275 71,788 (1)% 259,830 274,954 6% China commerce wholesale 4,383 4,011 (8)% 16,712 17,399 4% Revenue 140,079 136,073 (3)% 591,580 582,731 (1)% Adj. EBITA 32,234 38,487 19% 182,431 184,862 1% Adj. EBITA Margin 23% 28% 31% 32% 8
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