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Investor Presentaiton

DeCS: 2020 key numbers and 2021 outlook Continued B2C growth Revenue growth, FY 2020 DeCS Netherlands >30% United States >40% EBIT in €m +19% (Q4: +34%) United Kingdom* >25% South East Asia >35% -51 158 FY 2019 FY 2020 Deutsche Post DHL Group EBIT Margin 3.3% -1.3% FY 2019 FY 2020 2021 topline drivers: ■ E-commerce volumes expected to continue to grow from higher 2020 base - growth rate expected to normalize in course of the year 2021 Management focus & outlook: ■ Further expand and optimize domestic and cross-border networks to maintain economies of scale from continued e-commerce growth " Disciplined yield management based on GRI and ship-to-profile mechanism *Parcel business only INVESTOR PRESENTATION | DEUTSCHE POST DHL GROUP | MARCH 2021 " Expect DHL eCommerce Solutions to deliver EBIT growth on top of 2020 record results 49
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