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Investor Presentaiton

BOARD OF DIRECTORS' REPORT KONE's operating environment In the new equipment market, the demand environment was favorable in many areas particularly during the first half of 2022. That said, global market activity declined due to the weak market conditions in China. The disruptions to global supply chains, which were amplified by the war in Ukraine, also affected sentiment as did rising interest rates and expectations for slower economic growth. In China, COVID- 19 lockdowns were a considerable disruption during the second quarter. Though less severe, restrictions continued to create uncertainty during the second half, as did the sharp rise in infections towards the end of the year. This, together with continued liquidity constraints, caused a significant decline in market activity. In the rest of Asia-Pacific, the market grew clearly, largely due to strong recovery in India. The markets in the EMEA region were mixed. Activity declined slightly in Central, North and South Europe, and grew slightly in the Middle East. In North America, the market grew slightly, thanks to strong activity in the residential and infrastructure segments in the first half of the year. The service market developed positively throughout the year, with broad-based growth in both maintenance and modernization. Elevator utilization rates recovered to pre- pandemic levels in nearly all customer segments, boosting activity in the maintenance markets. Activity in the modernization markets was driven by stimulus measures, infrastructure investments and office refurbishments. Although the pricing environment was adversely affected by intense competition, market prices improved outside China throughout the reporting period as a response to wide-spread cost inflation. Operating environment by region New equipment market in units 1-12/2022 Total market EMEA Central and North Europe South Europe Middle East North America Asia-Pacific China Rest of Asia-Pacific Maintenance market in units 1-12/2022 + Modernization market in monetary value 1-12/2022 +++ + +++ + +++ + +++ + ++ ++ + ++ ++ ++ ++ The table represents the development of the operating environment compared to the corresponding period last year. --- Significant decline (>10%), -- Clear decline (5-10%), - Slight decline (<5%), Stable, + Slight growth (<5%), ++ Clear growth (5-10%), +++ Significant growth (>10%) +++ + + ++ 6 KONE ANNUAL REVIEW 2022
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