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Investor Presentaiton

III Key Investment Highlights 4 Efficient Business Model (I/II) Operational efficiency driven by best-in-class supply chain processes Sourcing Commercial team sources orders from 350+ suppliers while focusing on maintaining market competitiveness and managing inventory levels Monthly demand forecasting for over 9.5K SKUs *Expired inventory risk fully borne by suppliers Suppliers Ordering Delivery to platforms Distribution Value Chain Overview Processing Over 200 platform operations employees handle and dispatch inbound deliveries to distribution centers c.860 telesales agents communicate daily with c.42k clients, processing over 450k orders monthly Distribution Dynamic route optimization to enhance delivery performance A fleet of 669 vehicles handles order delivery from distribution centers to c.42k clients nationwide 1.5k warehouse staff perform order picking & packaging Over 5.5mn drops completed per annum Information Flow Demand Planning ibnsinapharma Order Preparation Product Flow Efficient supply chain utilizing advanced technology ibnsinapharma الرقاقات Mobile Racks Enhances capacity management and increases shelf space by approximately 2.5x Order Picking Error proofing tool, decreases order fix time and speeds up shelf replenishment process Fleet Tracking Sets geo-fence to support route optimization and ensure efficient product In-progress Enhancements Transportation Management System Enhances inbound shipments, collects data for route optimization, facilitates sales, collections and returns Call Center Management Data Processing Delivery to clients Field Force Mobility Solutions Ability to manage schedule, track visits, create orders, process returns, and receive customer feedback Clients PHARMACY Enterprise Asset Management Ability to manage procurement & warehousing processes, in addition to tracking maintenance for equipment & vehicles Work Flow Module Manages call scheduling and handling, utilizing a newly improved sales interface B2B Module Customer order management tool includes features such as placing & tracking orders with further integration into an online sales platform Enhances internal communication and optimizes internal approval cycles ibnsinapharma Source: Company Management delivery 16
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