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Investor Presentaiton

4Q18 $2,944 2,161 783 4Q19 $2,814 1,990 824 General Insurance: North America underwriting results improving, driven by better Commercial AYLR and lower CATS ($ in millions) Net premiums written Commercial Lines Personal Insurance Key Takeaways: Net premiums earned $3,428 $3,140 Commercial Lines 2,594 2,333 Personal Insurance 834 Underwriting income (loss) ($871) ($19) Commercial Lines (541) (111) Personal Insurance (330) 92 Net investment income $296 $641 807 NPW decreased 4% due to underwriting actions and changes in reinsurance programs in 2019 AYLR, as adjusted, decreased 0.2 pts due to beneficial impact of underwriting and reinsurance actions, partially offset by higher crop losses GOE ratio increased slightly as the decline in GOE was less than the decline in net premiums earned Acquisition ratio decreased 2.0 pts driven by changes in business mix Adjusted pre-tax income (loss) ($575) $622 Underwriting Ratios: 4Q18 4Q19 B/(W) North America Combined Ratio Commercial Lines AY combined ratio, as adjusted 99.0% 95.4% 3.6 pts 125.3%¹ 100.6%1 Catastrophe losses and 19.6% CYCR, as adjusted, 9.8% 9.8% 8.0% 1.8 pts reinstatement premiums improved 24.7 pts 10.0% (3.1%) Prior year development 13.3% 2.1% 11.2 pts 96.6% 94.6% Combined ratio¹ 120.9% 104.8% 16.1 pts AYCR, as 10.2% adjusted, 10.4% Personal Insurance 20.5% improved 2.0 pts 18.5% AY combined ratio, as adjusted 89.8% 92.2% (2.4) pts Catastrophe losses and 49.8% 14.8% 35.0 pts reinstatement premiums 65.9% AYLR, as adjusted, 65.7% Prior year development Combined ratio¹ (17.8%) 17.8 pts improved 0.2 pts despite impact of Crop 139.6% 88.6% 51.0 pts 4Q18 4Q19 Calendar Year Combined Ratio AYCR, As adjusted CAT Ratio PYD Ratio GOE Ratio Acquisition Ratio AYLR, As adjusted AIG 1) Calendar year combined ratio includes adjustments for ceded premium under reinsurance contracts and other in 4Q18 and 4Q19. 10
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