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Investor Presentaiton

ANNUAL REPORT 2020 Sustainability at FrieslandCampina WAMCO In December 2020, FrieslandCampina launched its sustainability programme 'Nourishing a better planet'. "It's a programme focusing on a positive impact on farmers, society and planet. Our role as FrieslandCampina is to nourish a growing world population with good, safe and affordable nutrition, whilst taking our responsibility leaving a sustainable impact across our whole value chain - from grass to glass. Building on a strong foundation of continuous sustainability improvements over the years we will focus on six priorities and accelerate to nourish a better planet", Hein Schumacher, CEO Royal FrieslandCampina N.V., says. Nourishing a better planet is about the following 6 priorities: Better nutrition Affordable for everyone Better living for farmers 8888 Better sourcing 100% responsible Nourishing a better planet Better nature Improving biodiversity Better packaging 100% circular Better climate Carbon neutral future "Together with our stakeholders we believe we can accelerate our overall progress in these key areas." Key highlights of our 2020 sustainability performance We tracked our 2020 sustainability performance across all pillars of our purpose, Nourishing by Nature, our performance is highlighted below: Approximately, 10,000 famers have been upskilled through our Dairy Development Programme 11.7 million consumers reached digitally through the Peak 456 specialized nutrition education activities We worked 2,922 days without recording any Loss Time Accident (LTA) as at 31st December Through the Three Crowns Fitness Challenge, the brand reached 1,300 consumers (direct activation) and a digital reach of 3.9million consumers (note that the lower direct reach for 2020 compared to 2019 report was due to the COVID-19 ban on large gatherings) 9,900 training hours conducted and a total of 825 employees trained on technical and non-technical subjects We had Zero (0) regulatory sanctions or fines Our Approach to Circular Economy within our Value Chain is illustrated below: 1.Raw Material: Sales of waste powder for animal feed. We sold 230,000kg of waste milk powder to farmers for use as animal meal supplement. 2.Wastewater Treatment: Our wastewater pond currently houses about 200 fish; this reiterates the quality of the water for biological life. 3.Recycling: Waste from the newly built youghurt plant was added/integrated to the total waste stream seamlessly and without any environmental incident. 85% of the total waste streams was made available to third party recyclers. 4.Reduce: Wastage resulting from product damage by forklift reduced to almost zero through consistent training of operatives on forklift operation safety. Future of Collaboration westion ution study ucation idea hun Solution In 2019, FrieslandCampina gave a more strategic focus to the use of technology and this birthed the Future of Collaboration-[FOC] concept driving the business today. Much more than desired, the goal of Future of Collaboration is to help our employees to successfully reach their business goals, by enabling them to work together smartly and effectively, leveraging modern collaboration technology. FOC changed our business landscape towards digital as it was quite clear to us that a crucial component and a key goal for company-wide success is frictionless internal and external collaboration. Very distinctively, the benefits to us as a Company since the journey began cannot be over-emphasized, some of which are: improved collaboration and engagement, improved user satisfaction, IT Service improvements, reduced travels, induced work behaviors that help the business WIN in the market. Recent developments around Covid-19 has transformed business landscape. However, for us, we have continued to make digital literacy a core IT/HR theme under Future Way of Working, increasing the adoption of "Working out Loud", driving connected leadership and organization via other approved associated collaboration systems and giving back focus time to employees through a better meeting culture. As a digitally focused Company, FOC impacts our work behaviors with employees working remotely and in some cases physically in the office. Our dream IT is to foster a Digital Workplace [DWP] environment where collaboration and teamwork is facilitated through technology rather than by physical location. FUTURE OF COLLABORATION "FOC helps our employees to successfully reach their business goals by enabling them to work together smartly and effectively, leveraging modern collaboration technology." A key concept of FOC, the introduction of Digital Workplace, saw employees work collaboratively across teams to support key organizational priorities. It streamlined administrative tasks, removed barriers to accessing data and resources, and increased the flow of critical information across the business. These benefits enabled employees to make data-driven decisions more swiftly and effectively than ever before. FrieslandCampina WAMCO is proud of its digital road map and how it has impacted the business positively and helped it thrive even in these challenging time. The future indeed is Digital which has started for us. ENABLED by IT Microsoft Teams Get started with your work school or personal Microsoft account Enter email, phone, or Skype Sign in Get help w signi Spare 104 FrieslandCampina WAMCO Nigeria PLC FrieslandCampina WAMCO Nigeria PLC O
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