2019 Investor Day

AMERICAN WATER "G": Governance • • Board & Committee Structure Diverse Demonstrated & Representative Expertise Ensuring independence: board is led by an independent, non- executive chair Safety, Environmental, Technology, Operations (SETO) Board Committee Engaging board sufficiently: board met 13 times in 2018 Board engages directly with front-line employees: Off-site board meetings twice a year, external stakeholder receptions, dinners and meetings with "high potential" leaders periodically • Achieving gender parity: highest proportion of female board members among S&P 500 companies in 2017 54.5% female board members as of July 2019 6 of 11 directors <4 years on board as of July 2019 Utility experience and expertise Internationally recognized cyber security expert • Financial expertise Retired CEO experience Operational and manufacturing experience and expertise Global experience • Engaging investors: robust program for management and board engagement 58 58

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