Investor Presentaiton

Corporate governance and internal control As a responsible bank, we have a clear and robust governance which is key for guaranteeing a sustainable business model over the long term Diversified and well-balanced shareholder base 20% Effective engagement with our shareholders Effective board of directors Focus on responsible business practices and attention to all stakeholders' interests Composition of the board of directors, Mar-21 13% Board committees Executive Audit 11% 67% Non-executive directors (independent) Executive directors Non-executive directors (neither proprietary nor independent) 40% Women 33% on the board 2011 2015 Mar-21 Nomination Remuneration Risk supervision, regulation and compliance Innovation and technology Responsible banking, sustainability and culture External advisory board International advisory board Santander More information on the Group's Overview of our Corporate Governance presentation. See link to this document on page 59 39

View entire presentation