Investor Presentaiton

Steady customer growth and commercial strategy reflected in volumes increases in all products and segments Customer loans: +6% YoY Customer deposits: +5% YoY €391bn +4% €344bn +7% €718bn +3% €280bn +6% SCIB 142 +13% Other +20% Private Bkg Cards 26 +5% +16% Non-Auto 74 +6% 249 SMES & Corporates +0.3% €197bn +13% Auto 149 +4% Individual mortgages Consumer & others Companies Demand deposits Time deposits • Loan portfolio well diversified by segment: roughly 1/3 individual mortgages; 1/3 consumer; 1/3 companies QoQ and YoY growth in loans in all countries Mortgages driven by the UK and Spain, Consumer & others by all products, with a strong performance in SCIB while SMEs and Corporates were affected by weaker market demand Santander Note: changes in constant euros. 46

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