2023 Highlights Digital Consumer Bank Europe
Achieved a record year and delivered on our financial targets
Record results with 5mn new customers YoY
contributing to double-digit revenue growth
FY'23 Attributable Profit
€11.1bn
+15%
FY'23 Revenue
€58bn
+11%
First year of ONE Transformation is driving profitable
growth and structural efficiency improvement
Cost-to-income
44.1%
-173bps
ROTE
15.1%
+169bps
Strong balance sheet, with solid credit quality
metrics and a higher capital ratio
Delivering double-digit value creation and higher
shareholder remuneration
COR
1.18%
+0.19pp
TNAVps + DPS
+15%
Cash DPS c.+50%
FL CET1
12.3%
+0.2pp
EPS
+21.5%
Santander
Note: unless otherwise indicated, detail by global business presented across this document reflects the new operating model announced in September 2023. For more information,
see also the presentation published on 20 December 2023 that explains the new operating model and adapted financial disclosures.
YoY changes. In constant euros: Attributable Profit +18%; Revenue +13%.
TNAVPs + DPS includes the €5.95 cent cash dividend paid in May 2023 and the €8.10 cent cash dividend paid in November 2023.
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