Our Digital Consumer Bank Pitch
United States
Santander US combines a strong depositary base in the Northeast with its nationwide
auto finance, wealth management and corporate banking capabilities
Strategic priorities
Execute digital and branch
transformation initiatives to
improve customer experience and
the profitability of the CBB
2020 Highlights
Branches
585
MA Employees
16,125
Loyal customers (k)
347
Digital customers (k)
1,011
Customer loans (EUR bn)
90
Customer funds (EUR bn)
77
Adapt business strategy to
mitigate revenue impact from
lower rates
Continue leveraging the
capabilities of the auto finance
business and interconnectivity of
CIB and Wealth Management
Santander'
5522 8512 345 7890
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LEEM CARDHOLDER
Underlying attributable profit (EUR mn) 731
Underlying ROTE¹
8%
Manage costs to improve
efficiency
Contribution to Group's profit
10%
Santander
(1) Underlying RoTE adjusted for excess capital. Otherwise 5%
Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds
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