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Investor Presentaiton

ROI Mortgages: €24.3bn Bank of Ireland Group Owner Occupied Non-performing loans 32% 34% €1.6bn €0.4bn €1.2bn €0.3bn €1.2bn €0.9bn Dec 15 Dec 16 Defaulted Loans Probationary Mortgages Coverage Ratio Buy to Let Non-performing loans 48% €1.4bn €0.3bn €1.1bn Dec 15 Defaulted Loans Probationary Mortgages 50% €1.0bn €0.3bn €0.7bn Dec 16 Coverage Ratio Portfolio Performance Reduced NPLs' by €0.8bn to €2.2bn in 2016 Defaulted loans component of €1.7bn; down 57% since reported June 2013 peak ► Continued trend of probationary mortgages returning to performing status €22.6bn or 93% of mortgages at Dec 16 are on a capital and interest repayment basis (Dec 15: 91%) Impairment credit of €141m in 2016 reflects ongoing improvement in portfolio performance Coverage ratio of 41% (Dec 15: 39%) 94% of mortgage accounts are in the up to date book; 9 out of 10 accounts in forbearance are meeting the terms of their arrangement Industry Comparison ► BOI OO arrears (3.07%) at 34% of industry level² (Dec 15: 43%); BOI BTL arrears (7.65%) at 41% of industry level³ (Dec 15: 56%) ► BOI OO arrears >720 days reducing and at 31% of industry level (Dec 15: 37%); BOI BTL arrears >720 days reducing and at 32% of industry level 5 (Dec 15: 43%) Non-performing loans includes defaulted loans plus probationary mortgages (i.e. primarily mortgages that were previously defaulted but which are no longer defaulted at the reporting date; the mortgages are awaiting the successful completion of a 12 month probation period) 2At September 2016, BOI owner occupier arrears level (based on number of accounts >90 days in arrears) was 3.07% compared to 8.90% for industry excl BOI 3At September 2016, BOI buy to let arrears level (based on number of accounts >90 days in arrears) was 7.65% compared to 18.65% for industry excl BOI 4At September 2016, BOI owner occupier arrears (based on number of accounts >720 days in arrears) was 1.70% compared to 5.51% for industry excl BOI 5At September 2016, BOI buy to let arrears (based on number of accounts >720 days in arrears) was 4.16% compared to 12.93% for industry excl BOI 32
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