Investor Presentaiton

Human Rights GRI 410-1, 412-2 OUR VALUE CREATION | Social and relationship capital Suppliers GRI 102-9 At Rede D' Or São Luiz we are committed to respecting human rights of all our employees, medical staff, patients, suppliers, third parties and society. In 2021, we published our Human Rights Policy, applicable to all our business units. The document is in line with guidelines already in effect at Rede D'Or São Luiz, such as the Code of Conduct, Anti-Corruption Policy, Environmental Policy, Sustainability Policy and the Social Responsibility Policy. Said document is based on international human rights related frameworks, such as UN's Global Compact, of which we are signatories since 2020. Human rights topics are embedded in our entire operation. In the relationship with suppliers, all service agreements have special clauses on respect for the environment and fighting slavery and child labor. In regard to our employees, we rely on the Code of Conduct, which ensures rights in fighting moral and sexual harassment and provides a safe and independent whistleblowing channel. We have also invested heavily in initiatives that foster Diversity and Inclusion, fighting hard any type of discrimination. In 2021, 2,550 professionals received training on the topic, including own and outsourced employees, accounting for 100% of the staff. In order to disseminate and consolidate these practices among our employees, we have offered several training programs that address human rights related topics, and 2,550 professionals received training on the topic. We denote the launch of a Distance Learning course on Diversity and Inclusion and a webinar in partnership with Ethos Institute on citizenship, social rights and responsibility. A perception survey that allowed us to understand how third parties respond to adverse situations as well as check for possible breaches are some of the mechanisms adopted by the Risks and Internal Controls Office to prevent and mitigate the negative impacts regarding the respect to Human Rights from hired security service providers. GRI 410-1 At Rede D'Or São Luiz, we develop our relationship with our suppliers through an Integrated Supply Chain, which encompasses Demand Planning, Procurement of Direct Supplies, Procurement of Indirect Supplies and Logistics. In order to ensure technical and assistance quality, safety, lawfulness, competitive and economically feasible commercial conditions to all hospitals, we continuously monitor potential risks to our business. A technical committee, comprised by the heads of the supplies, medical and pharmacy departments, assesses the suppliers as well as supplies strategies. As a result of this strict risk assessment, we did not receive any court or administrative penalties related to the supply chain over the past 3 years. GRI 307-1, 419-1 "Uma canção para motivar" campaign (Hospital viValle) Aware of how stressful the battle the institution's employees have fought during the pandemic was, Hospital viValle organized the campaign "Uma Canção para Motivar" ("A song to encourage") in May 2021. Snippets of inspiring and special songs were written on the Hospital's entrance hall, on records in the hallways and in the cafeteria, which was the main stage for this initiative. We put decals on the cafeteria windows where employees could write messages and lyrics, while listening to the songs that were played on speaker boxes. The initiative has reached almost 100% of Hospital viValle's 1,300 own and outsourced employees, in the São José dos Campos region (SP). 2,550 Employees from hired security service providers received training on human rights. Rede D'Or São Luiz's main criteria to choose suppliers are currently cost, quality and level of service, through the gradual incorporation of sustainability practices. Supplier registration processes, both for products and services, according to the risk level set forth by the company, go through a Compliance evaluation (integrity due diligence), in order to minimize risks. GRI 412-3 153 REDE D'OR SÃO LUIZ | Annual Sustainability Report 2021 154

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