Second Quarter 2019 Investor Presentation
Progress in Digital Banking
Progressing well against 2018 Investor Day digital targets
Digital Retail Sales1
+1,400bps
25
22
26
26
15
11
Digital Adoption²
+900bps
In-Branch Financial Transactions³
-900bps
35
26
33
23
29
20
17
F2016
F2017 F2018 Q2/19
F2016 F2017 F2018 Q2/19
F2016
F2017 F2018
Q2/19
Goal
>50%
Goal
>70%
Goal
<10%
Strong progress made
in across key markets,
especially in Colombia
and Chile
Adoption grew
400bps against Q2 of
last year
• In-branch
transactions
continued to decline
at a steady pace
1 Canada: F2017 22%, F2018 26%, Q2/19 25% PACS: F2017 13%, F2018 19%, Q2/19 25%
2 Canada: F2017 36%, F2018 38%, Q2/19 40% PACS: F2017 20%, F2018 26%, Q2/19 28%
3 Canada: F2017 17%, F2018 15%, Q2/19 13% PACS: F2017 29%, F2018 24%, Q2/19 21%
Scotiabank®
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