HSBC Investor Day Presentation Deck

1 2 3 4 LO 5 6 7 8 9 | | | | Focus on our strengths: Driving growth across our 9 (+1) growth priorities Our 9 (+1) +1| 1. 2. Unsecured Mortgages Wealth and Retirement FX Climate first direct Future SME Bank International Intro Customer needs we seek to meet Give me easy, quick access to credit, when and how I need it Give me a hassle-free home buying experience with increased flexibility (including green) and certainty Help me understand and manage my personal balance sheet Give me the tools to manage my currency effortlessly, with minimal costs and transparent exchange rates Support me with my own transition to net zero and show me that you are doing the right thing Give me a seamless banking experience to manage finances effectively, in an increasingly digital manner Provide me with tailored, transparent, quality and low-cost banking services, via digital first, phone, or virtual channels Help me expand my business geographically and meet my retail needs seamlessly across borders CMB Medium to long-term. Medium term is defined as 3-4 years from January 2022; long term defined is 5-6 years from January 2022 Through a combination of acquisition and migration Partnerships with third parties WPB COO Risk Ambition¹ Grow balances Finance Grow mortgage market share to c. 10% Double our Wealth assets under management Launch and Scale FX propositions - Global Wallet (CMB) and Global Money (WPB) Widening our offering of ESG products and services for retail and commercial customers Double our first direct customer base by being the 'challenger of challengers' Scale Kinetic to >500k customers² Significantly expand our Inbound and Outbound revenue corridors 11

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