Ryder 2022 Investor Day
Ryder Last Mile (RLM)
OUR APPROACH
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Nationwide last mile delivery and
installation of big and bulky goods
with 2-day delivery to 95% of the
continental U.S.
Tiered service options to provide
optimal flexibility
Leveraging 20+ dedicated to customer
sites and 30+ multi-client hubs
TIERED SERVICES
1. Over-the-Threshold
Self-scheduling,
2-hr. delivery window,
2-man delivery, and
returns
2. Room-of-Choice
#1 services + place in
any room of the
house
RYDERVIEW™ 2.0 maximizes network
efficiency and customer experience
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Recipients can self-schedule
delivery and receive real-time
delivery updates
Offers retailer-branded customer
experience
3. White-Glove-Delivery
#2 services +
unboxing/removal of
packaging in home,
assembly, installation,
and haul-away
4. Deluxe Service
#3 services +
pre-delivery
inspection,
preparation, and
assembly to
ensure delivery of
undamaged goods
LOCATIONS
SERENA & LILY
COSTCO
WHOLESALE
ΤΟΝ ΛΙ
Ashley
HOMESTORE
Existing RLM Hub(s)
Expansion / New RLM Hub(s)
Adding/Expanding 10 Locations in 2022/1Q 2023
Continue to Expect Double-digit Revenue Growth in RLM with EBT% In-line with SCS HSD Target Range
SUPPLY CHAIN | DEDICATED TRANSPORTATION | FLEET MANAGEMENT SOLUTIONS
RYDER 2022 INVESTOR DAY
Ryder
35
Ever better.™View entire presentation