Online Visibility Enhancement Platform

Long-term target operating model 2019 2020 2021 2022 Target Model Gross Margin 76% 76% 78% 81% 80% Sales & Marketing 45% 44% 43% 49.9% 35% Research & Development 15% 14% 13% 16.2% 15% General & Administrative 24% 23% 23% 24.7% 10% Operating Loss (9%) (5%) (1%) (14.3)% 20% Non-GAAP Net Loss (8%) (4%) (0%) (10.4)% >20% Note: All metrics are calculated as a percentage of revenue. Non-GAAP net loss excludes stock-based compensation expense.

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